I got a pretty good deal on a trade in at bills once, but that HIGHLY depends on what sales person you deal with, because another time the deal they offerd was lame and I got a much better deal at Guitar Center.
Bill's Music (in my opinion) has gotten a bit wierd over the last few years, but I still go there for some things, now I mostly go to Guitar Center and Dundalk Music wich is a small place but the customer service there is really good and they go all out to make sure you're happy. And BTW Has anybody heer ben to Guitar Exchange across from Bill's lately? I was in there about a year ago and the guy there had a Stanly Clarke bass there and wanted ten grand for it.... I asked him how did he end up with that particular bass and he said that Stanley Clarke's sister brought it in. I have NO idea how true it is... but any way has anyone els seen it?